• Is there a mobile app for PetsVivo?

  Yes, PetsVivo offers a mobile app that is available for both iOS and Android devices. Download our app from the Apple App Store, or Download our app from the Android Play StoreSome readers

• I can’t log in to my account, what should I do?

  Try resetting your password here If still having trouble, feel free to reach out to our support team at email protected or use our extended FAQSome readers

• How do I get started with Petsvivo Petpassport?

  If you are not a resident of a PetsVivo partner building, you can still enjoy PetsVivo’s services by using the PetsVivo PetPassport App. You can sign up and get started in one of the following ways: Sign up on the web Download our app from the Apple App Store, or Download our app from the Android Play Store (https://play.google.com/store/apps/details?id=com.petsvivo.pasSome readers

• How can I ensure my account is secure?

  PetsVivo saves all user data to AWS Data Center in the United States. We have implemented robust security measures to safeguard you and your pets' data. Two crucial elements in this effort are Multi-Factor Authentication (MFA) and strong passwords. MFA requires users to provide two or more forms of authentication before granting access. This adds an extra layer of security by verifying the user's identity through something they know (password) and something they have (e.g., a mobile app-generateSome readers

• What languages does PetsVivo customer support offer?

  PetsVivo customer support is available in English for now. If you need assistance in another language, please let us know, and we will do our best to accommodate.Few readers

• How long does it take for PetsVivo to respond to support inquiries?

  We aim to respond to all support inquiries within 24-48 hours. Our team works diligently to provide prompt and helpful assistance.Few readers

• How does PetsVivo handle user feedback?

  PetsVivo values user feedback and uses it to improve app features and functionality. You can submit feedback through the app or website. You can submit Your Comments/Questions through our contact form at https://petsvivo.com/contact/ .Few readers