• Is PetsVivo free to use?

  Yes, PetsVivo offers its core features for free to all pet parents, including the Pet Passport and Guardianship features.Popular

• What is PetsVivo?

  PetsVivo is a comprehensive digital platform designed to help pet parents manage and share their pets' care information efficiently.Some readers

• What should I consider when choosing a guardian for my pet?

  When selecting a guardian for your pet, consider factors such as the person's willingness and ability to care for your pet, their familiarity with your pet's needs, and their living situation. PetsVivo provides guidance on making this important decision.Some readers

• Can I access PetsVivo offline?

  Nope, you can't use PetVivo without an internet connection.Some readers

• How to choose the right guardian for my pet?

  Choosing a guardian is a crucial step for securing your pet’s future care. You probably want to select someone who will love and provide for your pets like you would. This person will become your pet's new owner, and will be responsible for providing food, shelter, vet care, and companionship. Here are 10 questions you can ask to the potential guardian: Have you owned pets before? If so, what kind and for how long? Do you have any other pets currently? If yes, how do they get aloSome readers

• What features does the Pet Passport include?

  The Pet Passport includes storage for medical records, vaccination schedules, grooming appointments, emergency contacts, and other important pet information.Some readers

• Can I integrate PetsVivo with other pet care apps?

  PetsVivo currently does not offer direct integration with other pet care apps. However, you can manually input data from those apps into PetsVivo to maintain all your pet's information in one place.Some readers

• Can I share my pet's information with others?

  Yes, PetsVivo allows you to easily share selected information with veterinarians, pet sitters, or other caregivers to ensure your pet receives proper care.Some readers

• How do I add vaccination records to my pet’s profile?

  In your pet’s profile, go to "Health Records" and select "Add Vaccination." Enter the necessary details, such as the type of vaccine, date administered, Vaccinated by, Notes, and upload any relevant documents.Some readers

• How often should I update my pet's information on PetsVivo?

  It’s recommended to update your pet’s information regularly—especially after vet visits, new vaccinations, or any major changes in health or routine. You can also track your pet’s weight and wellness progress through the PetsVivo app.Few readers

• Can I import existing medical records into PetsVivo?

  Yes, you can add the record and attach medical records and other documents into your pet's profile on PetsVivo.Few readers

• How can I update my pet's information in PetsVivo?

  You can update your pet's information at any time through the PetsVivo app. Simply log in to your account, navigate to your pet's profile, and make the necessary changes.Few readers

• Can I get discounts on pet products and services through PetsVivo?

  Yes, PetsVivo offers exclusive discounts on a variety of pet products and services to help pet parents save money while ensuring their pets get the best care.Few readers

• How can I change my account password?

  To change your password, log in to your PetsVivo account, go to "Settings," select "Security" and then click on "Reset Password," and follow the prompts. You’ll need to enter your verification code and then your new password twice to confirm the change. ​Few readers

• Can I access PetsVivo from multiple devices?

  Yes, you can access your PetsVivo account from multiple devices including smartphones, tablets, and computers.Few readers

• Can I manage multiple pets with PetsVivo?

  Yes, PetsVivo allows you to manage information for multiple pets within the same account.Few readers

• Can I upload a photo of my pets?

  Yes, PetsVivo allows you to upload a photo of your pet to their profile. This feature lets you create a visual diary of your pet’s life and share it with others.Few readers

• Can I use PetsVivo internationally?

  Yes, PetsVivo can be used globally, allowing you to share your pet's information with pet parent, care providers in different countries. However, at this time, you can only set your location to either the US or Canada.Few readers

• Does PetsVivo offer any discounts on pet products or services?

  Yes, PetsVivo provides exclusive discounts on various pet products and services to help you save money.Few readers

• How much does it cost to upgrade from the Essential Plan to the PetPassport Premium Plan?

  Upgrading from the Essential Plan to the PetPassport Premium Plan costs $19.99 (tax included). This upgrade unlocks advanced health, care, and reminder features for comprehensive pet management.Few readers

• What additional features come with the PetPassport Premium plan?

  The PetPassport Premium Plan includes all Essential features plus advanced tools like Health, Weight Tracker, Prevention Medication, Vaccination and Treatment Tracker, Vet Information, Care modules (Feeding, Exercise & Play, Potty, Grooming), Legacy planning, Reminders, and more for complete pet wellness management.Few readers

• What exclusive features are available in the Resident Premium plan?

  The Resident Premium Plan offers everything from PetPassport Premium plus exclusive perks such as Community access, Incident reporting, Perks, and Monthly Highlight Partner banners. It’s designed for residents in pet-friendly communities to enjoy full app and building integration.Few readers

• What are the available PetsVivo PetPassport plans?

  PetsVivo offers three plans to suit different needs: Essential Plan – Covers basic pet information and wellness tracking. PetPassport Premium Plan – Adds full health, care, and reminder features. Resident Premium Plan – Includes all Premium features plus community access, perks, incident reporting, and monthly highlight partner banners.Few readers

• What features are included in the Essential plan?

  The Essential Plan includes core pet management tools such as Profile, Pet Information, Wellness Info, Microchipping, Insurance, Emergency Contact, Additional Features, Public Sharing, and Deals. It’s perfect for basic pet record keeping.Few readers

• Can I upgrade to the PetPassport Premium Plan using a partner code?

  Yes. You can upgrade to the PetPassport Premium Plan using a partner code received from a PetsVivo partner. Simply enter the code during the upgrade process to activate your Premium features without additional payment.Few readers